This is the website of New England Cord Blood Bank.
Our postal address is:
500 Donald J. Lynch Bloulevard
Marlborough, MA 01752
We can be reached via e-mail at info@ or you can reach us by telephone at 774-843-2965.
You may use most of the NECBB website without providing any personal information, except as explained below.
Sometimes we do need information to provide services that you request. For example, you may be asked to provide personal information if you choose to complete any of the online forms used for information requests, service enrollment, Life Link, or other account management tools that may be available on the site. Only designated staff within NECBB will have access to the information you provide on a need to know basis.
Please do not provide personal information via email unless it is through a secure channel (these will be marked, as secure on-line forms, for example). Remember that e-mail messages, while in transit, can be viewed by other Internet users. If you have individualized information to communicate, please use the appropriate secure online form or contact the necessary party using traditional means such as phone or mail.
NECBB has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorized PBI personnel are provided access to personally identifiable information, and these employees are required to treat this information as confidential.
NECBB wants any personal information that you provide to us via this website to remain as secure as possible. Accordingly, we use all reasonable efforts to prevent unauthorized access by a secure firewall and use of security infrastructure to protect the integrity and privacy of such personal information. As an additional security measure, your personal information is also encrypted during transmission by Secure Socket Layer 128-bit encryption software. (Encryption is a common method used to transmit sensitive data across the Internet. Encryption temporarily makes the text unreadable during the time it is being transmitted over the Internet.) Please note, that for encryption to work, your browser must be Netscape or Internet Explorer version 4.0 or higher, also encrypted. Not all versions of Netscape and Internet Explorer have 128-bit encryption capability; you will have to download the upgrade for that level of encryption.
We may provide links to third-party websites as a service to our users. In addition, some of the content appearing to be on this site may occasionally be supplied by third parties, for example, in instances of framing of third-party websites or incorporation through framesets of content supplied by third-party servers. Please be aware that we cannot control and are not responsible for the information collection practices of such third-party websites, which may differ from those of this site. We encourage you to review and understand the privacy policies on these websites before providing any information to them.
NECBB does not partner with or have special relationships with any ad server companies.
New England Cord Blood Bank